Challenging The 80/20 Fallacy of ATCO Workload

Challenging The 80/20 Fallacy of ATCO Workload

As Human Factors has grown as a discipline within the ATM industry, controller workload has slowly gained appreciation by decision makers as a key performance indicator (KPIs) and is now a standard marker of operational feasibility across development projects – and...
THE VALUE IN KEEPING ATCOS ENGAGED THROUGHOUT ATM RECOVERY

THE VALUE IN KEEPING ATCOS ENGAGED THROUGHOUT ATM RECOVERY

The world over, ANSPs and airports are currently operating at reduced staffing levels in response to far fewer flights in need of service. As such, controllers are either working less frequently or not at all through furlough schemes. Even those now on-shift in the...
STRENGTHENING HUMAN PERFORMANCE ASSESSMENTS IN SESAR WAVE 2

STRENGTHENING HUMAN PERFORMANCE ASSESSMENTS IN SESAR WAVE 2

It is important that HF contributors are able to collect the right data during the validation exercises(s) to provide evidence against each of the HF issues and benefits. If not, additional HP activities will be required to fill the gaps, creating unwanted work.

Remote Real Time Simulations – Still in the thick of it

Remote Real Time Simulations – Still in the thick of it

Over the last 16 years, Think have been providing ATM concept validation and simulation as one of our core services. We have worked with a range of ANSPs and regulators to lead a wide variety of validation activities; from large scale real time simulations (RTS) to...
THE FUTURE OF ATM – PART 5: Shaping Human Roles

THE FUTURE OF ATM – PART 5: Shaping Human Roles

Technological changes are prompting ATM roles to merge and shift in response to new pressures and changing priorities. The ability to share airspace based on future airspace architecture will require new skills and these should be considered throughout the entire user...