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HAVE YOU CONSIDERED THE HUMAN ELEMENTS IN YOUR SYSTEM?
In our industry, we tend to focus on the technical components of our systems and overlook the human elements. At Think, we consider operational staff to be the most valuable asset for any ANSP or airport. Without consideration of how they may be affected by changing traffic conditions, procedures or equipment, operators will soon find themselves operating under unsustainable conditions; which jeopardises safety. The application of Human Factors techniques throughout a project lifecycle is likely to make the difference between long-term successful operations and severe complications.
WHY IS VALIDATION IMPORTANT?
In our industry, there is a constant need to continuously evolve systems, procedures and infrastructure to keep up with the performance required from our airspace and airports. These development processes are costly in terms of funds, time and effort, and so inherently carry significant risk.
To obtain confidence that a deployed improvement will deliver the expected benefits, it is essential to commit to a validation process of appropriate scope and approach. Think are specialists in using recognised validation methodologies and techniques to generate the evidence that you require to establish assurance in your planned enhancements.
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