An ANSP or airport may need to change or improve its operation to increase safety, reduce workload, grow capacity, improve environmental performance, or cut costs. The main options are to modify the current operation, buy a new system or technology, or build one.
At this stage, the priority is to define the real problem and the outcome the organisation wants to achieve. This means reviewing the full operation through activities such as stakeholder workshops, user engagement, and community consultation, while also considering future goals and demands.
Throughout the concept lifecycle, it is important to involve the right stakeholders at the right time. Their feedback helps build support and provides valuable insight into how the concept will affect different users.
